Effective Date: 29 May 2025
Last Updated: 29 May 2025

Better Turf is committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy outlines how we collect, use, store, and protect your personal information—particularly when you sign up to our email list, request services, or engage with our website or marketing.

1. Information We Collect

We may collect the following types of personal information when you interact with us (e.g. through our website, email forms, or service enquiries):

• Your name
   
• Email address
   
• Suburb or general location (if provided)
   
• Lawn-related preferences or service interests
   
• Website interaction data (via cookies or analytics tools)
   

2. How We Use Your Information

We use the information we collect to:

• Send lawn care tips, seasonal reminders, and promotional offers
   
• Provide tailored advice based on your preferences
   
• Respond to enquiries or communicate about services
   
• Improve our website, marketing, and customer experience
   

We do not sell or share your information with third parties for their own marketing purposes.

3. Email Communications

By submitting your email address, you consent to receive:

• Lawn care tips and seasonal content
   
• Promotional offers and service updates
   
• General communication about Better Turf services
   

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at info@betterturf.co.nz.

4. Storage and Security

We store your data securely using trusted platforms (such as Mailchimp or Google Workspace). Access is limited to authorised personnel, and we take reasonable steps to protect your information from misuse, loss, or unauthorised access.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access personal information we hold about you
   
• Request correction of that information
   
• Withdraw your consent to marketing communications at any time
   

To exercise your rights, please contact us at info@betterturf.co.nz.

6. Cookies and Analytics

We may use cookies and third-party analytics tools (e.g. Google Analytics) to collect anonymised data about website usage. This helps us understand visitor behaviour and improve our website. You can adjust your browser settings to disable cookies if preferred.

7. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website or services indicates acceptance of any changes.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:
Better Turf
📧 info@betterturf.co.nz
🌐 www.betterturf.co.nz